You were recently disappointed by a colleague or school mate. It could be work-related (a peer did not complete
part of a group assignment) or personal (a friend failed to submit your group assignment thereby missing the
deadline).
a). (i) In line with the above, explain Kelley’s Model of Attribution. [5marks]
(ii) What kind of attribution would you form about your colleague or mate in the above scenario?
[2 marks]
b). (i) Use the theory to identify whether the unexpected behaviour of your colleague or mate was due to internal or external causes. [4 marks]
(ii) Recommend what should be done to avoid the attribution in the scenario above. [4 marks]
c). What is conflict escalation? Discuss the characteristics or features of conflict escalation
You were recently disappointed by a colleague or school mate. It could be work-related (a peer did not complete
part of a group assignment) or personal (a friend failed to submit your group assignment thereby missing the
deadline).
a). (i) In line with the above, explain Kelley’s Model of Attribution. [5marks]
(ii) What kind of attribution would you form about your colleague or mate in the above scenario?
[2 marks]
b). (i) Use the theory to identify whether the unexpected behaviour of your colleague or mate was due to internal or external causes. [4 marks]
(ii) Recommend what should be done to avoid the attribution in the scenario above. [4 marks]
c). What is conflict escalation? Discuss the characteristics or features of conflict escalation
