MGMT-6064 Lecture Notes - Lecture 8: Conflict Avoidance, Goal Orientation, Conflict Management
Document Summary
Objectives: effective vs. ineffective teams, barriers that hinder team effectiveness, assessing team effectiveness using grpi, team roles that help or threaten effectiveness, team processes that improve effectiveness, conflict management, problem solving, interpersonal issues: dealing with difficult team members. Effective teams: high performance, commitment, effective conflict resolution, trust, high energy, high morale, adaptability, goal orientation, good communication, good interpersonal relationships. Ineffective teams: low performance, low commitment, unclear understanding of objectives, uneven commitment, unproductive relationships, lack of communication, conflict, low motivation, factions, isolation of team members. Grpi is a team assessment tool with four components: goals, roles, processes, interpersonal relationships. Team members can complete a grpi assessment using a survey approach, or it could be facilitated in a team meeting. I am very clear about specific team goals our specific team goals. I am very clear about roles and boundaries. People are uncomfortable with each other are in place and clear.
