MGMT-6064 Lecture Notes - Lecture 9: Human Resource Management, Project Management Body Of Knowledge, Contract Management
Document Summary
Topics: the project office, pmbok: acquire resources (9. 3, pmbok: develop team (9. 4, pmbok: manage team (9. 5, performance appraisals & giving feedback. Pmo also does strategic planning such as project selection. Project resource management knowledge area: plan resource management, estimate activity resources, acquire resources, develop team, manage team, control resources* * applies to all project resources (e. g. , equipment), not just human resources! Pmbok 9. 4 develop team: improving competencies and team effectiveness, benefits: increases team cohesion, improves interpersonal skills, increases motivation, reduces attrition, improves project outcomes, undertaken throughout project (video) Pmbok 9. 5 manage team: tracking team member performance, providing feedback, resolving issues, managing changes to team, requires interpersonal skills such as: communication, conflict management negotiation, leadership (video) Manage teams tools & techniques (cont"d: interpersonal skills (cont"d): Influencing, which includes skills such as: persuading, articulating your position/ opinion, active listening, awareness of different perspectives, gathering information while maintaining trust.