CMS 306M Study Guide - Midterm Guide: Blog, Deontological Ethics, Cognitive Restructuring
8 Dec 2017
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Define communication (explain the three parts) p. 5. Communication - the process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means. Channel - medium through which a message passes on its way from source to receiver. Explain the eight propositions about interpersonal communication. Communication takes place in physical and psychological context. Discuss the verbal and nonverbal components of communication. Non verbal - gestures, eye contact, body position, facial expression, tones of voice, etc. Understand how communication expresses content and relationships. Content: substantive information that is conveyed to listeners; what you are saying. Explain the different components of the model of interpersonal communication. Meaning can be different due to relationship. External- someone physically making noise; creating distractions. Internal- within a person; headache; personal problems; psychological. Explain the difference between a team and a group, p. 31. Team: shared leadership of cooperates, with individual responsibility; produce one final product. Group: strong leader; individually held accountable; individual work-products; delegates.
