Individual IPA CQI

1. Please describe the 3 CQI steps in your own words.

2. Name the quality standards that the 3 quality in action videos exemplified.

3. The quality in action videos exemplified actionable objectives for improving each of the 3 quality standards; discuss one actionable objective for each of the 3 quality standards.

 

TQM has been defined in various ways and studies have shown that customers perceive quality-based value. Given this perspective discuss the quality perspectives held by the quality Guru’s Crosby Deming and Juran in the areas of

1. Definition of quality
2. General Approach

     3. Improvement Basis

     4. Cost of Quality

     5. Vendor Rating

Evaluate briefly the philosophical stance of Quality Gurus: Philip Crosby and
Joseph Juran on the following thematic areas:
i. General Approach to Quality
ii. Structure
iii. Performance Standards/Motivation
iv. Cost of Quality
v. Improvement basis

What are the possible objectives of a research into the compliance of occupational health and safety standards in the mining industry?