ACCT 3122 Chapter : Chapter 8

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15 Mar 2019
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Sales order a document prepared to initiate the shipment of goods to a customer. Release order/call-off document prepared rather than the sales order but the info in them both are similar. Order entry usually involves pricing and availability checking. Customer-specific procedures can be a competitive advantage in that the company can offer highly customized service. Pricing an order involves knowing the current prices of products or services, surcharges, discounts, and shipping costs. Erp information systems enable the implementation of sophisticated and flexible customer-specific and material-specific. This is an essential aspect of the customer orientation that is central to erp systems. The sales process often begins when a potential customer makes an inquiry or requests a quotation. Quotation a document sent to a potential customer to inform him or her of product: prices, availability, & delivery info. Inquiry a document similar to a quotation that doesn"t contain delivery information.

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