Management and Organizational Studies 2181A/B Chapter Notes - Chapter 12: Machiavellianism, Best Alternative To A Negotiated Agreement, Procedural Justice

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

Power: the ability to in uence the behaviour of others and resist unwanted in uence in return. Legitimate power: a form of organizational power based on authority or position. Have some type of title that brings power - the higher up in an organization the more legitimate power. Doesn"t give someone the right to ask for someone to do something outside the scope of their job. Used ineffectively, legitimate power can be very weak. Follow up to verify compliance - insist on compliance. Reward power: a form of organizational power based on the control of resources or bene ts. Offer rewards that are desired, fair, and ethical. Coercive power: a form of organizational power based on the ability to hand out punishment and is willing to use the power. Respond to infractions promptly and provide ample warnings. Punishments should be legitimate, fair, and be inline with the seriousness of non-compliance.