Management and Organizational Studies 2181A/B Chapter 12: CHAPTER RECAP

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Victoria Digby

Document Summary

Power: the ability to in uence the behaviour of others and resist unwanted in uence in return. Reward power: a form of organizational power based on the control of resources or bene ts: when someone has control over something another person wants, ex. Expert power: a form of organizational power based on expertise or knowledge: when people have expertise in a certain area, they are more likely to in uence other people who need that expertise. Referent power: a form of organizational power based on the attractiveness and charisma of the leader: people want to associate themselves with the leader, applies to celebrities as well or leaders with exceptional reputations, ex. **personal forms of power are more strongly related and most in uential on organizational commitment and job performance than the organizational forms** Contingency factors: some factors can increase or decrease the degree to which leaders can use their power to in uence others [4 factors]