Management and Organizational Studies 1021A/B Chapter Notes - Chapter 4: Performance Appraisal, Inter-Rater Reliability, Employee Retention

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Bob Larose

Document Summary

Performance management= process through which managers ensure that employees" activities and outputs contribute to the org"s goals. Requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to help employees meet expectations. Effective performance management can: tell top performers that they are valued, encourage communication between managers and employees, establish uniform standards for evaluating employees, help the org identify its strongest performers. Ethical obligation of leadership proved info that all members of an org want to know so they can succeed. Pm includes several activities: defining performance (specify relevant aspects) Based on job analysis: measuring performance by conducting performance appriasals, providing performance feedback. So that employees can maintain/adjust their behavior to meet the org"s goals. Pm process can be helped by computer software and internet-based pm systems. Employees rated according to predetermined standards and software provides a report that compares the employee"s performance to standards and identifies strengths and weakness.