Management and Organizational Studies 1021A/B Lecture Notes - Lecture 4: Performance Measurement, Performance Appraisal, Software

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Hayden Woodley

Document Summary

Performance management: is the process through which managers ensure that employees" activities and outputs contribute to the organization"s goals. Process requires knowing what activities and outputs are desired, observing whether they occur, and providing feedback to employees. Performance appraisal meeting is where a boss picks apart the employee"s behaviors and attitudes from the past year. Effective management can tell top performers they are valued, encourage communication between managers and employees, establish standards, and help identify strongest performers. Properly done performance appraisals should meet an ethical obligation of leadership by providing information that all members of an organization want to know so they can succeed. Performance management includes several activities including: defining performance, measuring performance, providing performance feedback. When there are performance gaps, feedback session should include efforts to identify and resolve the underlying problems. Performance feedback can com through organization"s rewards. Performance management helps everyone focus on the organization"s goals.