FRHD 3400 Chapter 3: FRHD 3400-Chapter 3 Readings

• School: University of Guelph
• Department: Family Relations and Human Development
• Course: FRHD 3400
• Professor: John Beaton

Document Summary

Attending and empathy are essential to establish a working relationship with your clients and a good understanding of their issues and concerns. Attending behavior, empathy, and observation skills are necessary for effective, facilitative intentional counseling and psychotherapy: foundational skills. Attending behavior- essential to an empathic relationship, is defined as supporting your client with individually and culturally appropriate verbal following, visuals, vocal quality, and body language. Listening central skill of attending behavior and is core to developing a relationship and making real contact with our clients: listening is more than hearing or seeing. Some of the best ways to identify and define listening skills is to experience the opposite poor listening. There is importance to being heard and the frustration you feel when someone does not listen to you. Your strongest memory of poor listening may be feelings of disappointment/ anger. The observable behavior that affect the client immediately. Examples of poor listening behaviors are numerous and instructive.