COMMERCE 3S03 Chapter Notes - Chapter 8: Hard Power, Social Capital, Social Network
17 Dec 2020
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Document Summary
Probably the most dreaded challenges aspiring managers face. Managers need a high level of; social capital - it is about relationships. Essential to the effectiveness and success of manager. Human capital - it is about the task and is important for personal relationships. Investment we make in ourselves to make us marketable. Work network - building strong, trusting work relationships. Social network - reaching out to a broad range of people who can make referrals. Career network - creating links both inside and outside org boundaries. Informal structure - regular pattern of interactions among employees. How things are done on a work-to-work basis. Formal structure - how things are supposed to work and who reports to whom. Hub - these are the central people and are sought out for their information. They are the go to people who have all the answers, if not then they know who to go to for answers.
