BUSI 3103 Chapter Notes - Chapter 7: Mass Production, Job Shop, Mass Customization
28 Dec 2015
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Technology a combination of skills, knowledge, abilities, techniques, materials, machines, computers, tools & other equipment that people use to convert or change input, both tangible and intangible, into valuables services and goods. Core technology the work process that is directly related to its mission, such as teaching in a university, medical services in a health clinic, or design and manufacturing. Noncore technology a department work process that is important to the organization but is not directly related to its primary mission. Process technology how does it improve on productivity and efficiencies. Product technology the end result laptops, cellphones, cars. Dimension something you can measure to characterize and compare (gender, weight, age) Individual: group (department, organization (core technology of org) How do core and noncore work processes and their relationship to designing organizational structure. For a manager looking to structure the work the important point is: how does one do the work depends on what needs to be done.
