BUSI 3103 Chapter Notes - Chapter 7: Workflow, Job Enrichment, Lean Manufacturing
4 May 2017
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Document Summary
Core technology: work process that is directly related to its mission. Noncore technology: department work process that is important but not directly related to its mission. Technical complexity: extent of mechanization of the manufacturing process. Woodward"s classification: rank organizations based on technical complexity. Greater management intensity needed to manage complex technology. Group 1: small batch and unit production (e. g. job shop operations) Group 2: large batch and mass production (e. g. truck assembly) Successful organizations: are near the average of technology category. Flexible manufacturing systems: also called integrated manufacturing, smart factories and agile manufacturing. Due to computer-aided design, computer-aided manufacturing and integrated information networks. Lean manufacturing: use highly trained employees at every production phase and use a painstaking approach to details and problem solving to cut waste and improve quality. Service technology: combo of processes, skills and materials that must be appropriately integrated to produce service. Designing the service organization: technical core employees close to the customers.
