BUSI 3103 Chapter Notes - Chapter 1: Middle Management, Technical Support, Learning Organization
Document Summary
Manufacture products (e. g. cars, computers, services, banks, medical. Managers in businesses direct their activities to profit generation. Focus on improving the organization"s products and services to increase sales revenue. While managers for non-profit direct their activities to generate some kind of social impact. Receive funds from different sources thus it is very difficult to remain active and operate regular activities. Difficult to measure efficiency (instead efficiency is measured in improving public health) Non-profits receive funds from the government grants and individuals. While businesses receive funds from sales of products or services to customers. Perspective on organizations: open-systems approach, the organizational. Must interact with the environment to survive, it both consumes resources and exports resources to the environment. Must take care of internal issues while making sure that it is up to the task of confronting the environment disturbances and uncertainty.