BUSI 3103 Lecture Notes - Lecture 8: Job Shop, Small Batch Whiskey, Mass Production
Document Summary
Technology a combination of skills, knowledge, abilities, techniques, materials, machines, computers, tools & other equipment that people use to convert or change input, both tangible and intangible, into valuables services and goods. Individual: group (department, organization (core technology of org) Dimension something you can measure to characterize and compare (gender, weight, age) How do core and noncore work processes and their relationship to designing organizational structure. For the manager looking to structure the work the important point is: How does one do the work depends on what needs to be done. Perrow"s framework can be applied to analyze an understand different structures that fit work/task of different departments. Analyzes the nature of noncore department technology and its relationship with departmental strucutre. Perrow looks at the requisite knowledge technology in his concept to process the information. Tacit knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it.