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GMS 200 Final: Ch 2 Exam Review

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cerisetermite910
11 Apr 2011
School
Ryerson University
Department
Global Management Studies
Course
GMS 200
Professor
Sui Sui

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GMS 200 Full Course Notes
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GMS 200 Full Course Notes
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Document Summary

Scientific management j taylor, gilbreths: frederick taylor. S carefully select & train workers, support them: gilbreths j motion study. Administrative principles j fayol & follett: fayol j rules of management & key principles of management, mary parker follett. S groups & human cooperation, forward-looking management insights. Hawthorne studies: workers perform well when they share pleasant social relations with one another & when supervision is participatory. Maslows theory of human needs: need j physiological or psychological deficiency person feels compelled to satisfy, deficit principle, progression principle. Mcgregors theory x & theory y: assumptions managers make for each theory. Argyris theory of adult personality: management practices should accommodate mature personality.

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Related Questions

According to the principles of scientific management, the best way to improve productivity is to:
 
a) establish open two-way communications among all of the organization's employees and managers. 
b) use time-motion studies to find the best method of doing each job, then teach those methods to employees. 
c) use job rotation and job enlargement to make work more interesting and challenging.
d) give employees greater recognition for their efforts.

17. Traditional management thinking treated human resource management primarily as an administrative function. a) True b) False

Maslow was mainly concerned with explaining how: 
 
A. jobs could be broken down into very simple tasks that could be performed by unskilled workers.
B. human motivation was related to a hierarchy of needs.
C. managerial assumptions about workers affected their style of management.
D. to achieve open two-way communication within an organization