GMS 200 Lecture Notes - Lecture 5: Mary Parker Follett, Hawthorne Effect, Linear Programming
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Classical school of thought: classical approaches, assumption: people are rational, branches into (scientific management, administrative principles and. Scalar chain, unity of command, unity of direction: administrative principles (mpf, groups and human cooperation, forward-looking management insights, bureaucratic organization (max weber, bureaucracy. An ideal, intentionally rational, and very efficient form of organization. Based on principles of logic, order, and legitimate authority: characteristics of bureaucratic organizations. Careers based on merit: possible disadvantages of bureaucracy. Rigidity in the face of shifting needs. Behavioural or human resource approach: human resource approaches include, hawthorne studies. Initial study examined how economic incentives and physical conditions affected worker output. Employee attitudes, interpersonal relations, and group processes: maslow"s theory of human needs. A need is a physiological or psychological deficiency a person feels compelled to satisfy. Deficit principle: satisfied need is not a motivator of behaviour. Progression principle: need becomes a motivator once the preceding lower-level need is satisfied.