GMS 200 Lecture Notes - Lecture 4: Theory X And Theory Y, Hawthorne Effect, Mary Parker Follett
2 Jul 2018
School
Department
Course
Professor
12/02/18
Week 5
Management Theories
Outline
● Classical school of thought
● Behavioral or human resource approach
● Role of quantitative analysis in management
● Systems view Vs contingency thinking
● Management themes of the 21st century
Classical School of Thought
● Approaches include:
○ Scientific management (Frederick Taylor)
○ Administrative principles (Henri Fayol and Mary Parker Follett)
○ Bureaucratic organization (Max Weber)
Scientific Management (Frederick Taylor)
● Develop rules of motion, standardized work implements, and proper working conditions
for every job.
● Carefully select workers with the right abilities for the job.
● Carefully train workers and provide proper incentives.
● Support workers by carefully planning their work and removing obstacles.
Scientific Management (the Gilbreths)
● Motion study, eliminating wasted motions improves performance.
Administrative Principles (Henri Fayol)
● Rules of management:
○ Forecast, planning, organization, command, coordination, control.
● Key principles of management:
○ Scalar chain, Unity of command, Unity of direction.
Administrative Principles (Mary Parker Follett)
● Groups of human cooperation.
● Forward-looking management insights.
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GMS 200 Full Course Notes
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