GMS 200 Lecture Notes - Lecture 5: Knitting, Systems Theory, Theory X And Theory Y
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GMS 200 Full Course Notes
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Document Summary
Classical school of thought: approaches include , scientific management. Per the gilbreths: motion study, eliminating wasted motions improves performance, administrative principles. Per henri fayol: forecast, planning organization, command, coordination, control, scalar chain, unity of command, unity of direction. Per mary parker follett: groups and human cooperation, forward-looking management insights, bureaucratic organization (max weber) Impersonality: possible disadvantages of bureaucracy, excessive paperwork, slowness in handling problems, rigidity in the face of shifting needs, resistance to change, employee apathy. Behavioral or human resource approach: human resource approaches include, hawthorne studies. Increasing task responsibility: using participative decision making. Role of quantitative analysis in management: management science (operations research) foundations, scientific application of mathematical techniques to management problems, techniques and applications include, mathematical forecasting. Inventory modeling: linear programming, queuing theory, network models, simulations, quantitative analysis today, staff specialists help managers apply techniques, software and hardware developments have expanded the horizon, good judgment and appreciation for human factors should support quantitative analysis.