GMS 200 Lecture Notes - Lecture 5: Linear Programming, Hawthorne Effect, Elton Mayo
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Scalar chain, unity of command, unity of direction: mary parker follet, groups and human cooperation, forward-looking management insight, bureaucratic organization- max webber, bureaucracy. An ideal, intentionally rational, and very efficient form of organization. Physiological- basic needs: food, water, shelter, and physical well-being. Safety safety, security, protection and stability. Self-actualization- need for self-fulfillment, use abilities to the fullest: deficit principle. A satisfied need is not a motivator for behavior: progression principal. A need becomes a motivator once the preceding lower level need is satisfied: both principles cease to operate at self-actualization level, mcgregor"s theory of theory x and theory y- douglas mcgregor, theory x assumes that workers: Prefer to be led: theory y assumes that workers: Capable of self direction: implication of theory x and theory y: Theory x managers create situation where workers become dependent and reluctant. Management themes of the 21st century: quality and performance excellence.