COMMERCE 1BA3 Quiz: COMMERCE 1BA3- Motivation

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Contextual theories of motivation- broad category of conditioning, what can i manipulate. Positive reinforcement- it"s when a pleasant stimulus is supplied to a person following a behavior (ex. The stimulus is seen to be a positive reinforcement if it will stimulate them to behave that way again. Negative reinforcement- when an unpleasant stimulus is removed or withdrawn following a behavior (ex. The way your speaking to your client- causes threat). It has negatively reinforced a behavior (is it by guessing) Punishment- when an unpleasant stimulus occurs after some behavior thus making the behavior less likely to occur again. Extinction- pleasant withdrawn to extinguish a new level. When he has extinguished the old way. (raising the bar- bring in 2 clients now you bring in 5 clients) 1b) examples of organizational learning programs: ob-mod- is a managerial technique designed to change behaviour on the job (same as. Administer rewards: employee recognition programs, training and development programs.