When Starbucks CEO Howard Schultz was a child, he witnessed his family struggle after his father was hurt on the job. As a business leader now, Schultz provides comprehensive health insurance to all employees, even part-time workers. Schultz's authentic leadership in this way is an example of ________.

A). balanced processing

B). positive psychological capacities

C). a critical life event

D). management by exception

 

Assume that you have just been promoted to a new position where you have leadership responsibility. You have never had formal leadership responsibilities before, and you wish to maximize the possibility that you will be successful with this new responsibility. Reflect upon the major leadership theories and models. 

Develop a Pro and Con list involving at least three of these theories/models. 

Reflect on each theory and discuss how the theory fits with your own personal style. For example - with a contingency style of leadership, perhaps this would not fit with someone's style if that person believes that all subordinates should be treated identically.

Fiedler’s Contingency Theory Situational Leadership Path-Goal Theory of Leadership 
Vroom and Yetton’s Normative Decision Model 
(Theory a recent addition to the literature) Transformational leadership Leader-Member Exchange (LMX) Theory Servant Leadership Authentic Leadership

One of the first things you learned as a new employee of the medical center was the critical importance of the revenue cycle and its consequential management. You were eventually promoted to the position of revenue cycle auditor, which requires you to complete the following auditing processes:

•Compliance monitoring

•Denials management

•Tracking resubmitted claims and appeals for denied claims

•Posting late charges and lost charges

Your job also requires you to monitor resource allocation using data metrics and analytics reported by departments of the medical center and state health care organizations. You are able to utilize data analytics from data warehouses as well as perform data mining.

What is the definition of revenue cycle management?