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Problem

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Textbook Expert
Textbook ExpertVerified Tutor
8 Nov 2021

Given information

Use the following information to answer the next ten exercises. A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: 

Step-by-step explanation

Step 1.

From the given information, the random variable denotes the time spent with each customer. The amount of time the representative spent on new customers can be more and the amount of time spent on more customers can be less. There are fewer large values and more small values. The probability of occurrence of events is not the same in all the cases, so it is not an equally likely distribution.

Therefore, the outcomes are not equally likely in this distribution because there are fewer large values and more small values so the probability of occurrence of events is not the same in all the cases.

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