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Problem

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Textbook Expert
Textbook ExpertVerified Tutor
8 Nov 2021

Given information

Use the following information to answer the next ten exercises. A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: .

Step-by-step explanation

Step 1.

According to the given information, the random variable denotes the time spent with each customer. The amount of time representative spent on few customers can be more and the amount of time spent on more number customers can be less. This follows an exponential distribution.

Therefore, the type of distribution is exponential.

 

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