PSYC 361 Lecture Notes - Lecture 12: Formant, Performance Appraisal, Job Performance
7 Dec 2016
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Document Summary
Systematic review and assessment of an employee"s current or recent job performance. Evaluate employee performance relative to job criteria, provide feedback on achievements and areas in need of improvement. Integrates performance evaluation with more o-side concepts (e. g. motivation, goal- setting, job attitudes: emphasizing link between individual behavior and organizational strategies/goals. Performance management systems incorporate: more frequent and informal feedback sessions, joint development of criteria/standards by employee and supervisor, greater focus on setting expectation and strategic value of performance, explicit discussion of career planning. Performance evaluation is used to make personnel decisions, to develop/improve employees, as legal support for personnel decisions. Use multiple raters rather than one to evaluate performance. Train performance raters and provide written instructions. Consequences of a bad performance evaluation system: wrong people get promoted, transferred, or fired, employees feel treated unfairly and behave accordingly, increased potential for lawsuits if organization cannot defend decisions.
