HSC 572 Lecture Notes - Lecture 5: Shared Decision-Making In Medicine
Document Summary
Doing the right things right the 1st time. The right care for every person every time. The extent to which health services provided to individuals and patient populations improve desired health outcomes. The care should be based on the strongest clinical evidence and provided in a technically and culturally competent manner with good communication and shared decision making. Standards: created when experts are able to understand what the right things are and how the right things are best achieved. Quality of care is: accessible, effective, safe, accountable, fair, measurable, appreciative, perceptive. Increasing costs of health care in the presence of rising demands and limited resources. Variation in quality of medical performance and outcomes in similar health orgs. Measurable quality: can be defined objectively as compliance with, or adherence to standards. Clinically these standards may take the form of program goals of protocols or they may establish acceptable expectations for patient and organizational outcomes.
