HSC 572 Lecture Notes - Lecture 4: Performance Improvement, Pdca, Six Sigma
Document Summary
Quality improvement (qi) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups. Quality in health care is a direct correlation between the level of improved health services and the desired health outcomes of individuals and populations. Performance improvement (pi) team: most healthcare organizations have developed their own methodologies for quality and pi. Most pi models applied in healthcare today share one structural characteristic: they are cyclical in nature. The cyclical model is based on the assumptions that pi activities will take place continually and that services, processes, and outcomes can always be improved. Quality improvement processes and approaches (cid:862)for(cid:373) follo(cid:449)s fu(cid:374)(cid:272)tio(cid:374)(cid:863) A concept founded in the field of architecture, describes the importance of understanding what you are trying to accomplish before you determine how you are going to do it.
