Computer Science 1032A/B Lecture Notes - Lecture 7: Treasury Management, Business Process, Production Planning

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Diane Goldstein

Document Summary

Business processes (use of tech to secure market share, reduce costs and create barriers to entry) I. e. computing payroll and writing checks, inventory tracking. Makes the primary and support activities more productive than competing firms. Increased productivity realized in the measure of business process efficiency. All firms use info systems (commercial, npo, government) Facilitated work of a single department or function. More functions in a calculation system adds value. Issue lies in the silo effect (isolation, working independently of one another: counter point: functional systems are inter-related in reality, i. e. purchasing influences inventory which influences production which. Making decisions for one function may result in inefficiency for others/entire influences customer satisfaction which influences future sales business process. Product management and assessing effectiveness of marketing messages, advertising and promotions. Forecasting for planning production, managing inventory and financial reporting. Customer management for follow ups, securing clients and managing customer data base. Push production planning, organizations creates schedule and forces out product.