Business Administration 2295F/G Lecture Notes - Lecture 2: Reinforcement, Organizational Learning, Job Performance

• School: Western University
• Department: Business Administration
• Course: Business Administration 2295F/G
• Professor: stedieu

Document Summary

** high self-monitors gravitate toward jobs that require a degree of role-playing (eg. law, politics), and managers tend to be higher self-monitors as well. They tend to be more involved in their jobs, perform at a higher level and to be more likely to emerge as leaders. *interesting difference between people with high and low self-esteem has to do with something called the behavioral plasticity theory whereby people with low self-esteem tend to be more susceptible to external and social influences. Thus events and people in the organizational environment have more impact on the beliefs and actions of employees with low self-esteem (they are more likely to look to others for information and confirmation). Also employees with low self-esteem react badly to negative feedback, which lowers their performance. They do respond well to mentoring and should not be given jobs that provide a lot of negative feedback eg. life insurance.