HSS 2102 Lecture Notes - Lecture 14: Irving Janis, Family Reunion, Ingroups And Outgroups
19 Dec 2016
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Hss2102 lecture 14 group decision making, problem solving, and conflict. Prerequisites for effective decision making and problem solving: clear purpose/goal, quality content, structured procedures. Structured procedures benefits: balanced participation, effective conflict resolution, clear organization, group empowerment. Voting: majority or two-thirds vote, some members win, but others lose. Consensus: when all group members agree to support a group decision. Authority rule: when a single person or group of people outside the group makes a final decision, with or without recommendations from the group. The deterioration of group effectiveness that results from in-group pressure. Key ideas: highly cohesive groups are at greater risk of succumbing to groupthink. Irving janis identifies symptoms and expressions of groupthink. Avoiding groupthink: assign several members to work on the same problem independently, periodically invite an expert to the meeting and encourage honest critique. Invite an expert to join the group periodically to provide feedback. Inflexible: defensive, competitive, avoids or aggravates conflict.
