HSS 2102 Lecture Notes - Lecture 15: Five Ws, Decision-Making, Problem Solving
16 Nov 2016
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Ch11 group de(cid:272)isio(cid:374) (cid:373)aki(cid:374)g, pro(cid:271)le(cid:373) solvi(cid:374)g a(cid:374)d (cid:272)o(cid:374)fli(cid:272)t. Benefits of structured procedures: balanced participation, effective conflict, clear organization, group empowerment. Voting: majority or too thirds vote come members win but others lose. Consensus: when all group members agree to support a group decision. Authority rule: when a singe person or group of people outside the group makes a final decision with or without recommendations for the group. Defined: the deterioration of group effectiveness that results form in-group pressure, when the group has the same opinion, and thinks so alike that they don"t let new ideas in, 3rd party intention is usually needed. Key ideas: highly cohesive groups are at greater risk of succumbing to groupthink. Invite an expert to join the group periodically to provide feedback. Assign serveral members to work on the same problem independently inter observe reliability. Periodically invite an expert to the meeting and encourage honest critique.
