HSS 2102 Chapter Notes - Chapter 11: Irving Janis, Groupthink, Critical Thinking

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2102
• Professor: Tien Nguyen

Document Summary

Chapter 11 group decision making, problem solving, and conflicts. Decision making: making a judgment, reaching a conclusion, or making up your mind. In group setting apposition, opinion, judgment or action. Problem solving: complex process where groups make multiple decisions as they analyze a problem and develop a plan for solving the problem or reducing its harmful effects. What do you think will be best for our group next sem: questions of value consider the worth of something. Which is more important, adding pictures or increasing content of the pres: questions of policy investigate a course of action for implementing a plan. Constructive conflict express opinion w/o breaking down the group. Effective groups look for the (cid:271)est (cid:449)a(cid:455) to rea(cid:272)h a de(cid:272)isio(cid:374) (cid:271)(cid:455) (cid:272)o(cid:374)sideri(cid:374)g group(cid:859)s (cid:272)o(cid:373)(cid:373)o(cid:374) goal a(cid:374)d the characteristics and preferences of its members. Voting: efficient when a quick decision is needed, may not be the best way to make important decisions.