APA 2134 Lecture Notes - Lecture 6: Human Relations Movement, Human Resource Management, Performance Appraisal
8 Mar 2019
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Firing, hiring, dealing with issues (issues employees might have in the workplace) Authority and accountability in terms of communication channels. History of hrm: scientific management, human relations movement. People were considered as numbers and not treated in a humane way, only there to serve a position. There was no law in how to be a manager. Production cost and compensating employees was not part of what most organizations did. Focuses on the process of job analysis. Ability to pass certain test such as strength and height requirements. Job design resulted to specialization (certain jobs have certain requirements in order to do them properly) Trying to identify who can physically and mentally complete the job efficiently. Need a people centered organization, by caring for them as people, not just numbers. Hawthorne studies, examined employees to treat them with more humane conditions. The more concern you have for the person, the higher the job satisfaction and the performance.
