APA 2134 Lecture Notes - Lecture 7: Canadian Human Rights Act, Job Performance, Glass Ceiling

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Human Resource Management
What is Human Resource Management?
Evolution of the Employee and rights
Management of people
What makes people motivated, satisfied with work?
Recruitment, socialization and training
Motivation and rewards
Trending topics in the workplace
What is Human Resource Management?
Absenteeism
Disciplinary procedures
Grievance procedures
Authority and Accountability
Functions
Teams
Health and Safety in the Workplace
Workplace culture
Motivation and Incentives
Recruitment
Retention
Contracts of Employment
Job descriptions
Person Specifications
History of HRM
Early 1900’s Human Resource Management rather non-existent
o There were a few laws in place
o Human factor was considered unimportant
o Most important was acting in own self-interest
Two developments impacted Human Rights Management
o Scientific Management
o Human Relations Movement
Scientific Management
The process of Job Analysis
o Resulted in job Design
Created a scientific selection process for jobs
o Workers who pass a certain test aptitude, strength test
Human Relations Movement
Emerged in the 1920’s-1930’s
Examined jobs from the perspective of workers (what was important to the
workers)
Focused on social solidarity, work group behaviour, non authoritative
supervision
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The Rise of Unions
The depression (1930’s)
o Wanted to protect worker’s rights
o Government established legislations
Minimum wage act
Unemployment insurance
1940’s-1950’s increased focus on personal department
1960’s-1980’s various laws passed impacting
o Human rights, wages, working conditions health and safety and
benefits
Human Rights Resource Management emerged in the 1970’s
o Evolved from this point forward
Modern Era HRM
Legal
Planning
Job Analysis
Recruitment
Selection
Training and developing
Performance appraisal
Compensation (benefits, C.B.A)
Health and Safety
Job Design
Human Resource Management and Organizational Behaviour
A highly skilled HRM will know a thing or two about employee behaviour
o Employee Motivation
o Employee Satisfaction
o Employee Commitment
HRM Practices
Job Desgin
o Simplification
o Rotation
o Enlargement
o Enrichment
o Feedback
Task
o Attributes, variety, variability, autonomy, identify, significance
Job Rotation
o Moving from one job to another
o Minimizes repetitive strain injury
o Multi-skills the workforce
o Potentially reduces boredom
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