ADM 1370 Lecture Notes - Lecture 2: Short Message Service, Pdca, Logical Framework

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Chapter 2
Why is There a Need for a Social Media Strategy?
Collaboratively creating a written price that all internal parties can agree on
Social Media return on investment (ROI)
What more can you be doing from your social media efforts
The Ever-Changing Spectrum of Social Media
Social Media is always changing
Stay in the here and now
Examples of change
o Facebook started as social platform for college students
o Twitter was created as a short messaging service
o LinkedIn began as a social networking site for the professional with the founders
sending out invitations to 350 of their friends
Interesting trends
o Users of each social media channel are always changing
o The way we use each social website is ever changing
o Functionality provided by each site is constantly in flux
One time strategy is limiting
Having a strategy is a way to beat the ever changing aspect of social media
PDCA: A Logical framework for Social Media Strategy Creation
Social Media is one big experiment
o Deming or PDCA cycle
o Best framework
o Simple concept
P: plan
The social media strategy that you will create
D: do
Implementation of your social media strategy
C: check
Analyzing the key performance indicators (KPIs) and metrics
regarding your social media
A: act / adjust
Based on C how can you optimize P and repeat the cycle
Never-ending cycle
The Essential Components in Any Social Media Strategy
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