COMM 292 Lecture 3: Values, Attitudes and Diversity in the Workplace

You are responsible for coaching an employee on how to interact with the public. You’ve already shared with them the content included in the background above. They are still nervous and uncertain. In your initial post, share your personal insights on how to effectively show and feel confident when interacting with the public

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For this discussion, you will use your knowledge of the components of communication and public speaking best practices. You have been asked to deliver a message to a specific person or group of people during the course of your work and the news is not good. Think of a scenario that would be specific to your career, such as telling a group of employees they are going to be laid off or needing to tell hospital patients that they need to evacuate during a natural disaster. Please describe the scenario you have come up with, and answer the following question:

Which of the components of the communication process are the most important in your scenario, and which best practices of public speaking will you use to assist you in delivering your message?

For your peer response, consider other components that you feel could fit the scenario.

For your citation, use articles that give examples or strategies of best practices when speaking and/or articles about communication components. You can also find articles from experts that suggest ways to improve your public speaking skills.