ENGINEER 1P03 Lecture Notes - Lecture 8: Design Thinking, Usability, Canadian Oxford Dictionary

• School: McMaster University
• Department: Engineering (General)
• Course: ENGINEER 1P03
• Professor: Elizabeth Hassan

Document Summary

Thursday october 4th, 2018, at 7:00 pm to 8:30 pm. But teaching these techniques as if they were the essence of design, is profou(cid:374)dl(cid:455) (cid:373)isleadi(cid:374)g. (cid:863) Most of these questions are about implementation and risk and try to converge on a solution. This creates inherent biases this is bad. If (cid:455)ou do(cid:374)"t ask this question, you assume who will benefit (you are biased) What if questions what if we did this: open ended divergent questions. Happens in every step of the process the idea, interacting with customer. Tend to use visual means of communicating these ideas (which is why we prototype etc) Group of engineers from different fields and an industrial designer. They were given theme, had to find their own client. Spent a few hours with sandy client with arthritis in her hands to see. Started looking at solutions and sketching ideas and tested many prototypes (our of cardboard) all the while consulting sandy.