MAN 3025 Study Guide - Midterm Guide: Cognitive Dissonance, Job Performance, Pharmaceutical Sales Representative

• School: University of Florida
• Department: Finance, Insurance and Real Estate
• Course: MAN 3025
• Professor: Archambeau

Document Summary

Leading the process of influencing people to work hard to achieve organizational objectives: relates to the more informal aspects of organizational behavior. Organizational behavior focuses on the impact of individual behavior, group behavior, and structures on organizational outcomes. Employees are more effective and efficient when they feel valuable and highly engaged. Workers with positive attitudes tend to be more effective and efficient. Individual behavior effects group behavior, which effects organizational behavior. Values abstract ideals that guide ones thinking and behavior across all situations: solidified during early teens and shape lifelong behavior patterns can be reshaped. Workplace values = recognition, compensation, status, and work-life balance. Personality stable psychological traits and behavioral attributes that give a person their identity: affects how individuals perceive organization and act within it. 5 personality traits that influence workplace behavior: locus of control degree to which people believe they control their fate through their own efforts a. Social competence = social awareness and relationship management.