Management and Organizational Studies 1021A/B Study Guide - Midterm Guide: Needs Assessment, Task Analysis, Overchoice

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Sarah Ross

Document Summary

(note: this is a very brief summary of the lecture material it should not be used as your only means of studying. Training: needs assessment, organizational analysis o o. Task analysis: readiness for training, planning and designing a training program. Self-efficacy: cognitive ability, motivation o o, training objectives, fidelity. Transfer of training o: massed vs. distributed practice, evaluating training o. Simulations, computer-based, behaviour modelling talked about in class (see other methods in text) 3 purposes of performance management: strategic, administrative, developmental. Electronic performance monitoring: rating attributes, rating behaviours. Paired comparison: relative percentile method, graphic rating scale, critical incidents, behaviourally anchored rating scales (bars, behaviour observation scales (bos, organizational behaviour modification (obm) Sources of performance information: measuring results, managers, peers, direct reports, self, similar-to-me, contrast, leniency, strictness, central tendency, recency, focus on activities, halo, horns. Societal marketing concept: new and evolving practices content marketing, partnership marketing, metrics, etc. The marketing environment: marketing environmental scan considers the following forces: