Business Administration 3301K Study Guide - Midterm Guide: Active Listening, Performance Appraisal, Videotelephony
9 Apr 2014
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Document Summary
Chapter 8: social influence, socialization and organizational culture. In social settings people are highly dependence on others setting the stage for influence to occur. The social influence process and conformity: one of the most obvious consequences of information and effect dependence is the tendency for group members to conform to the social norms that have been established by the group. Stages of socialization (3 stages: one of these stages occurs before entry, another immediately follows entry, and the last occurs after one has been a member for some period of time. The first two represent hurdles for achieving passage into the third stage. The new recruit, armed with some expectations about organizational life, encounters the day-to-day reality of this life. Formal aspects of this stage might include orientation programs and rotation through various parts of the organization. If successful, the recruit will have complied with critical organizational norms and should begin to identify with experienced organizational members.
