BUS 2090 Lecture Notes - Lecture 1: Conflict Resolution, Random Variable, W. M. Keck Observatory
11 Dec 2015
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Document Summary
Chapter 8: social influence, socialization and organizational culture. Information dependence: reliance on others for information about how to think, feel and act. Social information processing theory: information from others is used to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours. Individuals are often motivated to compare their own thoughts, feelings and actions with those of others as a means of acquiring information about their adequacy. Effect dependence: reliance on others due to their capacity to provide rewards and punishments. The group frequently has a vested interest in how individual members think and act because such matters can affect goal attainment of the group. Rewards from managers include promotions, raises, and the assignment of more or less favourable tasks. Rewards from co-workers include praise, friendship and a helping hand on the job. Punishments from co-workers include nagging, harassment, name calling or social isolation.
