MHR 741 Study Guide - Final Guide: Scapegoating, Empowered

• School: Ryerson University
• Department: Human Resources
• Course: MHR 741
• Professor: Pat Sniderman

Document Summary

Empowered employees are more productive, satisfied, innovative, and create higher-quality products and services; also allows organization to be flexible, autonomous, adaptable and self-managed. Dilemma: it involves managers giving up control and letting others make decisions, set goals, accomplish results and receive credit and rewards. 12 outcomes of stress in organizations: centralization decision making pulled towards top of organization; less power is shared, threat-rigidity response conservative, self-protective behaviours predominate; change is resisted; old habits relied upon. Capacity to have others do what you want. Get more implies taking it away from someone else. Capacity to have others do what they want. Get more does not affect how much others have. Attitudes about subordinates managers believe subordinates are not competent enough, already overloaded and feel problem of non-empowerment lies with employee. Personal insecurities fear of losing recognition, rewards and power or position. Need for control be in charge and govern what is going on; direction from top is mandatory.