MHR 741 Lecture Notes - Lecture 8: Siege Mentality, Motivation, Empowered

• School: Ryerson University
• Department: Human Resources
• Course: MHR 741
• Professor: Genevieve Farrell

Document Summary

Empowerment: provide freedom for people to do what they want to do (pull), rather than getting them to do what you want them to do (push) Empowered employees are more productive, satisfied, innovative and create better higher quality products and services. Empowerment also helps the organization stay flexible and adapt to changes. Outcomes of stress: centralization - decision-making is pulled toward the top of the organization. Less power is shared: threat-rigidity response - conservative, self-protective behaviors predominate. Change is resisted: loss of innovativeness -trial and error learning stops. Low tolerance for risk: decreasing morale - in-fighting and a mean mood permeate the organization, politicized environment - special interest groups organize and become vocal. and creativity occurs. Everything is negotiated: loss of trust - leaders lose the confidence of subordinates. Self-centeredness predominates over the good of the organization: restricted communication - only good news is passed upward.