[MANA 362] - Midterm Exam Guide - Everything you need to know! (82 pages long)

• School: Concordia University
• Department: Management
• Course: MANA 362
• Professor: Jeremy Mac Donald

Document Summary

Chapter 1: the challenges of human resources management (hrm) Human resources management (hrm): an integrated set of processes, programs, and systems in an organization that focus on the effective deployment and development of its employees. The key hrm activities: organizational, work, and job design. What tasks need to be done, in what order, with what skills, etc: planning (e. g. hiring, outsourcing, succession) Right people with the right skills at the right time at the right place. Sourcing, attracting and hiring the people with the necessary skills and background. Providing the resources to assist employees in developing the necessary knowledge to do their job applying appropriate mechanisms to provide feedback to employees and vice-versa: recruitment and selection, training and development, performance management, rewards and recognition (total rewards) Pay benefit programs: occupational health and safety. Ensuring health and safety of employees: employee and labour relations. Ensuring there are positive and constructive relations between the employees and employers.