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Class-public speaking

Consider your experience with voice-only communication—for example, messages you've received and left and conversations you've had over the phone with friends, family, and figures of authority. Use these questions to guide your reflections.

Am I more comfortable speaking to someone on the phone or in person? Why?

What incidents can I recall in which misunderstandings arose because people had to speak by phone rather than in person? How could these misunderstandings have been prevented?

What does my current voice-mail recording suggest about me to people who don't know me personally? Do I need to adapt it for academic and work-oriented calls?

What would I need to do to ensure that high-stakes academic and business calls are met with an appropriate greeting? If I'm waiting on such a call, how can I be prepared to answer it in a professional way?

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