PREVENTION is considered as one of the four categories of Cost of Quality, usually associate with the prevention of defects in goods and services. Critically Evaluate the examples of these cost listed below, giving practical examples .

1. Training 

2. Early Reviews

3. Quality Planning

4. Tools

5. Process improvement initiatives

 

Giving examples, explain the terms External, Internal, Appraisal and Preventive costs associated with quality costing. How would you apply these concepts as an aid to justify a quality improvement campaign in your company.

Most organizations in their bid to increase performance plan and implement activities to improve the total quality program to achieve their set targets. Briefly discuss with practical examples, 5 techniques or tools used to DEFINE (use DMAIC model) a process that requires improvement. 

If we do things right, there's nothing to fix. Discuss this statement in relation to the cost of quality where prevention appraisal, internal failure and external failure constitute the cost of quality.