For TQM to be successful, the organization must concentrate on the following key elements

1. Integrity

2. Ethics

3. Trust

4. Training

5. Teamwork

6. Communication

7. Recognition

8. Leadership

Evaluate giving examples, how these key elements contribute to the success of an organization.

 

For TQM to be successful, the organization must concentrate on some of the key elements which will improve a quality program within an organization and move the organization towards Total Quality Management. Evaluate 5 of these key elements in achieving a successful TQM implementation.

For TQM to be successful, the organization must concentrate on some of the key elements which will improve a quality programme within an organization and move the organization towards Total Quality Management. Evaluate 5 of these key elements in achieving a successful TQM implementation.

Using either Porter’s generic strategies or the Strategy Clock, identify examples of organisations following strategies of differentiation, low cost or low price, and stuck-in-the-middle or hybrid. How successful are these strategies?