MGMT 363 Chapter Notes - Chapter 13: Best Alternative To A Negotiated Agreement, Assertiveness, Job Satisfaction

• School: Texas A&M University
• Department: Management
• Course: MGMT 363
• Professor: Wesson L

Document Summary

Leadership: the use of power and influence to direct the activities of followers toward goal achievement. Power: the ability to influence the behavior of others and resist unwanted influence in return. There are 5 major types of power than can be grouped along 2 dimensions: organizational power and personal power. The 3 t(cid:455)pes of orga(cid:374)izatio(cid:374)al po(cid:449)er deri(cid:448)e pri(cid:373)aril(cid:455) fro(cid:373) a perso(cid:374)"s positio(cid:374) (cid:449)ithi(cid:374) the orga(cid:374)izatio(cid:374). Legitimate power: derives from a position of authority inside the organization and sometimes is referred to as (cid:862)for(cid:373)al authorit(cid:455)(cid:863). (cid:862)look, i"(cid:373) supposed to have i(cid:374)flue(cid:374)(cid:272)e over you. (cid:863) Reward power: exists when someone has control over the resources or rewards another person wants. Coercive power: exists when a person has control over punishments in an organization. Operates primarily on the principle of fear. Something else about leaders, as people, that provides them additional capabilities to influence others. Expert power: deri(cid:448)es fro(cid:373) a perso(cid:374)"s e(cid:454)pertise, skill, or k(cid:374)o(cid:449)ledge o(cid:374) (cid:449)hi(cid:272)h others depe(cid:374)d.