MGS 3400 Lecture Notes - Lecture 13: Ingratiation
12 Aug 2019
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Document Summary
Leadership: the use of power and influence to direct the activities of followers toward goal achievement. Power: the ability to influence the behavior of others and resist unwanted influence (e. g. , refuse action, voice opinion, not always used. Influence: the use of an actual behavior that causes behavioral or attitudinal changes in others, most frequently occurs downward (managers influencing employees) but can also be lateral (peers influencing peers) or upward (employees influencing managers) Power and influence in action: leaders can use their power and influence in a number of ways, including, navigating the political environment within the organization, resolving conflicts within the organization, negotiation within and between organizations. Organizational politics: actions by individuals that are directed toward the goal of furthering their own self-interests. Political skill: political skill is the ability to effectively understand others at work and use that knowledge to influence others in ways that enhance personal and/or organizational objectives, network ability (contacts, social astuteness (observe, interpret behaviors)
